Senior Applications Administrator

Woods Hole Oceanographic Institution is currently searching for a Senior Applications Administrator to join the Information Services Department. This is a regular, full-time, exempt position, and is eligible for benefits.  This position is eligible for flexible work arrangements: hybrid partially remote, or fully onsite.

Reporting to the IS Director, Science and Engineering, the Senior Applications Administrator will work primarily with Science and Engineering related departments (Ship Operations, Marine Operations, Biology, Oceanographic Observatory Initiative, etc.) in support of their custom software and off-the-shelf software needs.  The successful candidate will identify requirements, assist in the development of practical solutions, and troubleshoot problems while working in collaboration with customers and fellow IS associates. This position utilizes extensive experience and will work closely with the Information Services teams to install, administer, and configure key scientific applications, websites, and databases for the community. 

• Work with Developers, System Administrators, and end users to keep existing and new software suites running and secure. Know when problems occur and help troubleshoot them collaboratively.
• Monitor and improve the performance and efficiency of the software through a combination of SDLC best practices, application, database, and server monitoring
• Upgrade, maintain and install new software as needed
• Write effective shell scripts to automate procedures and workflow
• Develop new system and application implementation plans, custom scripts, and testing procedures to ensure operational reliability. Train technical staff in how to use new software and hardware developed and/or acquired.
• Perform troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
• Develop procedures, programs and documentation for backup and restoration of critical applications. This includes Disaster Recovery planning and implementation.
• Develop tools, procedures, and training sessions for Operations, Client Support and Systems Development staff to assist with work.
• Research problems and apply innovative and creative solutions to solve complex issues and troubleshoot effectively
• Work closely with department subject matter experts through interviews, workflow analysis and/or existing systems documentation/procedures to define and document user requirements and from those requirements define system functional specifications.
• Serve as liaison between users and IS teams to ensure requirements are met.
• Deliver projects and operational activities within set timelines and due dates
• Demonstrate strong attention to detail, excellent communication skills and documentation proficiency
• Work independently, multi-task, and show initiative and flexibility

NON-ESSENTIAL FUNCTIONS:

• As deemed necessary by supervisor

• A Bachelor’s Degree, preferably in Computer Science, or Computer Engineering, or equivalent experience
• A minimum of 7 years software administration experience including:
  • Familiarity with coding and coding best practices
  • Knowledge of Web servers (e.g. Apache, Nginx)
  • Experience with GIT version control
  • Experience in basic database administration including SQL and NoSQL databases
  • Familiarity with Linux operating systems
  • Understanding of multi-tiered web application architecture. 

WHOI has a mandatory COVID-19 vaccination policy in effect, where you must register your full vaccination status [vaccination plus booster] in order to begin your employment. The registration process is confidential and entails submitting your official vaccination records, or requesting to engage in the interactive exemption process for either a medical or religious reason

Physical duties for this position include but are not limited to, ability to lift more than 50 lbs independently; carry more than 50 lbs. Visual abilities to include near and the ability to distinguish basic colors. Hearing requirements include the ability to hear and respond to instructions. Other physical tasks include mostly sedentary which includes repetitive motion; use of hands for basic /fine grasping and manipulation, kneeling, bending, and climbing ladders/stools. Talking, working around others, with others, and being able to work alone. Physical duties are subject to change.

WHOI is a member of the Higher Education Recruitment Consortium (HERC). We are sensitive to the issues of dual career candidates and we will work with applicants to address them. Please visit HERC - for more information.

WHOI is an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans/M/F. We encourage Veterans and those with Disabilities to apply. Applications are reviewed confidentially. Applicants that require accommodation in the job application process are encouraged to contact us at (508) 289-2253 or email eeo@whoi.edu for assistance.