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Woods Hole Oceanographic Institution is currently searching for an Information Systems Security Analyst to join the Information Systems Department. This is a regular, full-time, exempt position, and is eligible for full benefits.
Reporting to the Manager, IS Security, the IS Security Analyst is responsible for supporting the mission of the information security program at the Woods Hole Oceanographic Institution. This position is responsible for assisting in the implementation, coordination and management of internal and external information security efforts.
Woods Hole Oceanographic Institution is currently searching for a Senior Software Engineerto join the Information Services Department. This is a regular, full-time, exempt position, and is eligible for full benefits. The selected candidate has the option of working remote.
Reporting to the Senior Manager of Applications Development, the Senior Software Engineer will work closely with our Scientists and Researchers to maximize the potential of their creative and innovative research projects. This individual will leverage deep technical application development expertise in support of multiple scientific endeavors. This individual is responsible for development of software that follow SDLC standards and best practices, as well as application training, mentoring and overseeing the work of more junior developers.
The internal working title for this position could be Information Systems Associate III. The final level of the position will be determined commensurate with the selected candidate's level of education & experience.
Woods Hole Oceanographic Institution is currently searching for a Helpdesk /Desktop Support Analyst to join the Information Services Department. This is a temporary, full-time, non-exempt position, and is eligible for limited benefits with a temporary assignment anticipated to last six (6) months.
The Helpdesk Support Analyst is an entry level position designed to provide professional development opportunities along the desktop support career track. This position is the first point of contact for customers seeking technical assistance through the Information Services (IS) Help Desk. Applies basic desktop concepts to day-to-day work assignments. Coordinates small projects, identifying appropriate resources. Performs remote troubleshooting and escalating unresolved issues to next level of support personnel.
The Desktop Support Analyst is a key member of the End User Technology Systems team within the Information Services Department. The position uses learned IT knowledge and skills to provide desktop technology, telephony, AV, and mobile device support for all staff and students conducting science, research, engineering or business activities within the Institution. In addition, the position supports desktop and end user computing in IT projects (currently including a M365 e-mail migration project) that span the various communities at the Institution. This role is responsible for meeting customer satisfaction and continuous service delivery benchmarks by providing a high level of customer service to end users. This is a customer-facing role that makes field visits to the departments in need.
This role may require temporary onsite work once campus re-opens.